Contact TrueFrame Roofing
CONTACT US
We’re Here to Help
At TrueFrame Roofing, we make it easy to get the expert roofing services you need. Whether you’re scheduling a free inspection, requesting an estimate, or need emergency assistance, we’re just a call away.
Our Office
1309 Mooresville Rd, Kannapolis, NC 28081
Hours of Operation
Monday – Friday: 9:00 AM – 5:00 PM
Emergency Help Available: After hours and on weekends
Contact Form
Request Options
At TrueFrame Roofing, we make it easy for you to get the roofing services you need.
Free Inspection
Schedule a comprehensive, no-obligation inspection of your roof. Our experts will provide a detailed assessment and recommendations tailored to your needs. Call us at (704) 492-2016 or use our online form to book your free inspection today.
Emergency Service
If your roof has been damaged by a storm or other emergency, call us after hours at (704) 492-2016 for immediate assistance. Our team will secure your roof with temporary solutions and schedule a follow-up for permanent repairs.
Estimate Request
Whether you’re considering repairs, roof replacement, or a new installation, request a free estimate from our team. We’ll provide a transparent, detailed quote with no hidden fees.
General Inquiry
Have a question about our services, materials, or process?
Reach out to us by phone, email, or through our website contact form, and we’ll respond promptly.
Service Area
At TrueFrame Roofing, we proudly serve homeowners across Charlotte and surrounding areas, including:
- Charlotte, NC
- Huntersville, NC
- Mooresville, NC
- Davidson, NC
- Cornelius, NC
- Ballantyne, NC
- Denver, NC
- Fort Mill, SC
- Statesville, NC
- Matthews, NC
- Mint Hill, NC
- Troutman, NC
- Belmont, NC
- Lincolnton, NC
- Kannapolis, NC
- Salisbury, NC
- China Grove, NC
- Stanley, NC
- Mt Holly, NC
- Pineville, NC
Schedule your free estimate in minutes
Explore our coverage area and discover how we deliver quality roofing solutions near you.
Our Follow-up Process
Step 1: Initial Contact
Once you reach out via phone, email, or our online form, our team will promptly acknowledge your inquiry. For emergencies, we’ll prioritize your request and provide immediate instructions for securing your home.
Step 2: Response Time
Free Inspections & Estimates: We typically respond within one business day to schedule your appointment.
Emergency Services: Calls after hours are routed directly to our team for immediate assistance.
Step 3: Scheduling
We’ll work with you to find a convenient time for your inspection or service. Our team ensures flexibility for emergency cases or urgent repairs.
Step 4: Service Delivery
Our licensed professionals arrive on time and perform the agreed-upon inspection, repair, or replacement with precision and care. During inspections, we’ll document findings with photos and provide detailed reports.
Step 5: Follow-Up Communication
After the service, we’ll check in to ensure you’re satisfied with the results and answer any additional questions. If further work is needed, we’ll outline the next steps and provide a clear timeline